A healing yurt holiday at écovallée: Terms & Conditions

When booking one of the healing yurt holidays at écovallée, you are agreeing to the following Terms and Conditions.

1. Booking and payments

1.1 The dates of your booking will be held upon payment of a non-refundable deposit of 25% or payment in full. Deposits are only payable when booking more than 10 weeks in advance of your check-in date. Any booking less than 10 weeks in advance of your check-in date must be paid in full immediately.

1.2 On receipt of the deposit, a booking confirmation will be sent to you via email within 24 hours, containing the details of your stay and of payments made and due. If you have not received your booking confirmation within the specified time, please notify us as soon as possible. We’re sorry for any inconvenience, but payments can only be made by bank transfer.

1.3 Where a deposit has been paid, full balance payment will be due 10 weeks in advance of your check-in date and a reminder will be sent to you two weeks prior to this date, where applicable, by email. If you are unable to pay the balance before the stated due date, you will forfeit your deposit and your booking will be cancelled.

2. Cancellation

2.1 Cancellation by you at any time will result in your deposit being forfeited, as all deposits are non-refundable.

2.2 All monies paid for a holiday (deposit and balance) are non-refundable within 10 weeks before check-in date.

2.3 Cancellation of any holiday after it has been paid in full and at a date 10 weeks or more in advance of your check in date, will result in forfeiture of your deposit (or an amount equivalent where one was not paid as the holiday was paid in full) and the balance being returned to you.

3. Alteration

3.1 Alterations to your booking can only be made more than 10 weeks prior to the check-in date, after which time alterations will be treated as cancellation. All alterations will incur a £30 administration fee and are subject to availability and at the discretion of écovallée.

3.2 Differences in the total amount payable resulting from alterations will be refunded to you in the case of a decrease in price and paid by you in the case of an increase in price.

4. Pricing

Prices on the website are not binding, but costs stated in any booking confirmation email you receive from écovallée will be honoured as shown.

5. Information

Information on the website is correct to the best of our knowledge, but circumstances outside of our control may cause it to become inaccurate. We apologise for any inconvenience that may result from this.

6. Liability

6.1 We accept no liability for accident, loss of property or personal injury whilst on your stay.

6.2 The use of trampoline, play equipment, toys and any other activity in écovallée is the responsibility of the Guest and is done so at their own risk.

7. Pets

Pets are not permitted in écovallée.

8. The Holiday – Guest Conditions of Occupancy and Conduct

8.1 The Guests have the right to occupy the Property for the paid for holiday period only (within the meaning of Schedule 1 Paragraph 9 of the Housing Act 1988).

8.2 Guests undertake to behave in a proper, appropriate and legal manner with due respect to the Owners, the Property and other guests and their property. If any guest behaves inappropriately or improperly (of which the Owners will be the final judge on their Property), or illegally, the Owners reserve the right to ask the guest and their party (at their discretion) to leave the Property before the end of the holiday period. Any refund for so doing will be at the entire discretion of the Owners. In addition, the Owners reserve the right to sue the guest for any loss, damage or injury caused to the Owners, the Property or to other guests and/or their property.

9. Breach of Booking Conditions

9.1 If there is a breach of any of these conditions by the Guest or any of their party, the Owners reserves the right to end the holiday and ask the Guest and their party to leave in addition to their other rights specified in these Booking Conditions.

9.2 Ending the Holiday by the Owners or the Guests does not affect that party’s other rights and remedies.

10. Governing Law and Jurisdiction

Any dispute will be governed by the non-exclusive law and jurisdiction of the French Courts.

11. Authority to Sign

The person who agrees the Booking certifies that:

a. he or she is authorised to agree the Booking Conditions on behalf of all persons included in the party, including those substituted or added at a later date;

b. they are over eighteen years of age;

c. they agree to take responsibility for the party occupying the Property, and to notify the Owners if they are not a member of the holiday party.

12. Discrepancies

In case of a discrepancy between these Booking Conditions and any other literature, these Booking Conditions shall prevail.

13. Validity clause

In the event that a court finds that a condition in these Booking Conditions is illegal or void, the illegal or void provision will be severed from the remainder of the Booking Conditions, which will continue to be valid and have full force and effect.